Steven is the Program Manager for the Hearing and Speech Center’s youth/family services, as well as adult/senior services, in the counseling department. He was born and raised in San Francisco, along with his two older sisters who are both deaf, by hearing parents who immigrated to the United States from Nicaragua. Steven was born with a hearing loss and, at an early age, attended the Total Communications Program at the Hearing and Speech Center. He holds a bachelor’s in Business Hospitality Management with training in non-profit organizations from California State University of Northridge. Being hard of hearing also inspired Steven to achieve a certification in Deaf Education from Ohlone College. After a few career changes, he decided to give back to the organization that had given so much to him, and joined the HSC family to be an advocate for children with hearing loss and their families. In addition, he offers a wide range of services such as hearing screenings, hearing loss presentations and community support, all while encouraging the adult and/or seniors to self-advocate themselves. On top of that, his personal goals include educating and providing valuable resources to the deaf/hard of hearing/hearing loss community throughout the Bay Area. On his own time, he is often involved in deaf community events throughout the city.
Proficient in American Sign Language