As a precautionary measure, we are working with a limited staff in the office to ensure social distancing and have closed our office to all in-person appointments/services. We are doing our best to ensure the needs of our clients are being met during this time. If you need over the phone trouble shooting with your hearing aids or listening devices, an audiologist or clinical manager will be available from 9:00am to 2:00pm Monday through Friday, until further notice. Please call (415) 921-7658 or follow our Facebook page for updated clinic information.
To keep up to date on the latest COVID-19 information affecting our community, CLICK HERE.

Navigating Insurance

Understanding Your Insurance Options

First, congratulations on taking charge of your hearing and speech care. To help the process move as smoothly as possible, start with understanding your insurance coverage. As you are probably aware, insurance can be very complicated to understand. Is the provider you are seeing in-network or out-of-network? Do you have a co-pay? Have you met your deductible yet?  Is an authorization needed or will a referral be sufficient?  The answer to these questions can greatly affect what your out of pocket expenses will be. Call your insurance company and ask these questions and make sure to follow up if anything is unclear.

If you wish to come to the HSCNC for services, we would like you to know how we work with your insurance. Please contact our office or your insurance provider for clarification.

Do You Need Services but Have No Insurance Coverage?

If you are on a limited income or are not working you may qualify for benefits from the State of California.  Please visit these websites to see if you qualify and how to enroll for coverage:

If you don’t qualify for State benefits, there are still programs for low-cost hearing aids through Ear of the Lion and EPIC, or you can contact us for more information about our Hearing Enhancement Program.

We also offer a sliding scale fee for our services. Contact our front desk for an application form.

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